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Data protection declaration

EQOS Energie attaches importance to the protection of personal details. The EQOS Energie company (EQOS) specified in the legal notice therefore operates these websites in compliance with the applicable statutory regulations for the protection of personal data and data privacy.

The following provisions explain which information we capture on these websites and for which purpose we use it and to whom we may disclose it.

Captured data and purpose of processing

Accesses to our website are recorded for security analyses and to protect against cyber attacks. In this respect, the following data is collected:

  • IP address
  • Date/time of website visit
  • Requested content
  • Data volume transmitted
  • Requested dom
  • Browser of website visitor


IP addresses are only evaluated in the case of a cyber attack. Protocol data is regularly deleted.

We also capture personal data (e. g. names, addresses, telephone numbers or email addresses) in connection with the operation of our websites, only if you volunteer said data (e. g. by registering, contact requests, surveys etc.) and we are entitled to process or use it on the basis of consent granted by you or a statutory regulation.

We only ever use said data for the purpose for which you have provided us with the data, thus e.g. to answer your requests, process your orders or grant you access to certain information or offers.

Notes on Google Analytics

This website uses Google Analytics, a web analysis service by Google Inc. (‘Google’). Google Analytics uses so-called ‘cookies’ or text files stored on your computer that enable then to analyse your use of the website. Information generated by the cookie on your use of this website is transferred to and stored on a Google server in the USA. We point out that on this website Google Analytics has been extended by the ‘gat._anonymizeIp();’ code to ensure anonymised capture of IP addresses.

Google will use this information to evaluate your website usage, compile reports on website activities for website operators and perform further services connected to website and Internet usage.

The IP address obtained by Google Analytics over your browser shall not be linked to other Google data You can prevent cookies being saved over an appropriate setting in your browser software; please however note that in this case you will be unable to fully enjoy all functions provided by this website. In addition, you can prevent cookie-generated data relating to your website usage (incl. your IP address) being captured and processed by Google by downloading and installing the browser plug-in provided under the following link: Particularly for browsers on mobile devices, please click this link to prevent future anonymous registration by Google Analytics on this website for your browser by means of so-called „opt-out cookies”.

“Share” buttons from social networks

We have integrated “share” buttons from various providers (hereinafter referred to as “operators”) on our website by implementing the so-called Shariff solution: This prevents social networks from collecting your data before you have clicked on.

With regard to the normal buttons, which the social networks provide for integration on websites, the browser already sends personal data, such as your IP address, to the operators when loading the page. With the Shariff solution, your browser only establishes a connection to the operators’ servers when you have clicked on the button.

If the connection is established, we have no influence on the scope of the data collected by the operators in this way or how they will use this data. In any case, the operator obtains and stores the information that you have called up the corresponding page on our website.

If you are logged in with the operator or if you log in later, the operator can assign the visit to our website and your “Share” to your account with the operator. If you do not have a user account with the operator, there is still a possibility that they will collect and store your IP address or register your visit to our website via cookies.

The reason for and scope of the data acquisition and information about the way in which the data is processed and used by the operators, as well as your rights in this respect and settings options for protecting your privacy can be found the respective operator’s privacy policy.

Embedded videos (YouTube, Vimeo)

We have embedded videos on our website, which are technically provided by YouTube. YouTube is a service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

In order to embed the YouTube videos, we use the so-called “Extended Data Protection Mode” from the provider. In this respect, data is only collected and a cookie is only stored on your computer when you click on the videos from the provider.

In this connection, Google is responsible in terms of data protection. Further information can be found in Google’s privacy policy.

If you want to be sure that no data is transmitted from you to YouTube, do not click on the videos embedded on our website.

This website incorporates video footage from the Vimeo platform. For any associated data processing, please refer to Vimeo’s privacy policy.

Questions and comments; Amendments

EQOS will respond to all legitimate requests for information and where applicable, to correct, amend, or delete your personal data. If you wish to make such a request or if you have questions or comments about this Data Privacy Policy, please click on “Contact” to send us your questions and suggestions.

This Data Privacy Policy is updated from time to time. (As at December 2017).