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Data protection declaration

EQOS Energie attaches importance to the protection of personal details. The EQOS Energie company (EQOS) specified in the legal notice therefore operates these websites in compliance with the applicable statutory regulations for the protection of personal data and data privacy.

General information

Information regarding the responsible body:

  • Company: EQOS Energie Deutschland GmbH
  • Legal representative: Eric Mendel
  • Address: Wolfentalstraße 29, 88400 Biberach, Germany
  • Contact information for the Data Privacy Officer: datenschutz-de[a]eqos-energie.com

General data processing information

Affected data:

Personal information will only be captured if you volunteer such data. No other personal information will be collected. Any processing of your personal information beyond the scope of the pertinent statutory licensing laws will only be performed based on your express consent.

    Processing purpose: Contract implementation.

    Categories of recipients:

    • Public bodies, if there are overriding legal provisions;
    • External service providers or other contractors;
    • Other external bodies, if the person in question has given his or her consent or if transmission is permissible due to an overriding interest.

     
    Third-country transfers: As part of contract implementation, other processors outside the European Union may be used.

    Duration of data storage: The duration of data storage follows the legally required retention period of typically 10 years.

Specific information regarding the website

Use of a newsletter

When registering for our newsletter, you provide us with your email address and optionally other information as well. We use this information exclusively for sending you the newsletter. The data you entered when registering for the newsletter remain stored until you unsubscribe from our newsletter. You can unsubscribe anytime via the special link provided in the newsletter or a corresponding message to us. When you unsubscribe, you object to the use of your email address.

Your email address, which we receive in connection with the sale of a product or service, will also be used exclusively for direct advertising for other, similar products or services of ours like the ones you ordered in the form of our newsletter, unless you have objected to this data usage. You can object to the use of your email address anytime without incurring any additional costs beyond the usual transmission costs at the basic rates. Your objection (and therefore the unsubscription from our newsletter) can be submitted in the form of a message to our email address (see legal notice).

Notes on Google Analytics

This website uses Google Analytics, a web analysis service by Google Inc. (‘Google’). Google Analytics uses so-called ‘cookies’ or text files stored on your computer that enable then to analyse your use of the website. Information generated by the cookie on your use of this website is transferred to and stored on a Google server in the USA. If IP anonymisation is activated on this website, your IP address is truncated by Google within the member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a server by Google in the United States and truncated there. On behalf of the operator of this website, Google will use this information in order to evaluate your usage of the website, to compile reports on the website activities and in order to render additional services associated with website and internet use to the website operator. The IP address obtained by Google Analytics over your browser shall not be linked to other Google data You can prevent cookies being saved over an appropriate setting in your browser software; please however note that in this case you will be unable to fully enjoy all functions provided by this website. In addition, you can prevent cookie-generated data relating to your website usage (incl. your IP address) being captured and processed by Google by downloading and installing the browser plug-in provided under the following link: http://tools.google.com/dlpage/gaoptout?hl=de. Particularly for browsers on mobile devices, please click this link to prevent future anonymous registration by Google Analytics on this website for your browser by means of so-called „opt-out cookies”.

“Share” buttons from social networks

We have integrated “share” buttons from various providers (hereinafter referred to as “operators”) on our website by implementing the so-called Shariff solution: This prevents social networks from collecting your data before you have clicked on.

With regard to the normal buttons, which the social networks provide for integration on websites, the browser already sends personal data, such as your IP address, to the operators when loading the page. With the Shariff solution, your browser only establishes a connection to the operators’ servers when you have clicked on the button.

If the connection is established, we have no influence on the scope of the data collected by the operators in this way or how they will use this data. In any case, the operator obtains and stores the information that you have called up the corresponding page on our website.

If you are logged in with the operator or if you log in later, the operator can assign the visit to our website and your “Share” to your account with the operator. If you do not have a user account with the operator, there is still a possibility that they will collect and store your IP address or register your visit to our website via cookies.

The reason for and scope of the data acquisition and information about the way in which the data is processed and used by the operators, as well as your rights in this respect and settings options for protecting your privacy can be found the respective operator’s privacy policy.

Embedded videos (YouTube, Vimeo)

We have embedded videos on our website, which are technically provided by YouTube. YouTube is a service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

In order to embed the YouTube videos, we use the so-called “Extended Data Protection Mode” from the provider. In this respect, data is only collected and a cookie is only stored on your computer when you click on the videos from the provider.

In this connection, Google is responsible in terms of data protection. Further information can be found in Google’s privacy policy.

If you want to be sure that no data is transmitted from you to YouTube, do not click on the videos embedded on our website.

This website incorporates video footage from the Vimeo platform. For any associated data processing, please refer to Vimeo’s privacy policy.

Use of the website’s own “cookies”

This website uses its own “cookies” to increase user friendliness (cookies are datasets that are sent by the web server to the user’s browser and stored there for later access). Our own cookies do not store any personal information. You can generally prevent the use of cookies if you stop your browser from saving them.

Information on other data processing procedures

Specific information regarding the application process

Affected data: Application information

Processing purpose: Implementation of the application process

Categories of recipients:

  • Public bodies, if there are overriding legal provisions;
  • External service providers or other contractors, including for data processing and hosting;
  • Other external bodies, if the person in question has given his or her consent or if transmission is permissible due to an overriding interest, including customers and other interested parties during job acquisition.

 
Third-country transfers: As part of contract implementation, other processors outside the European Union may be used, including email providers.

Duration of data storage: Application information is usually deleted within four months after communication of the decision, unless there is consent for longer data storage as part of inclusion in the pool of applicants.


Specific information regarding the processing of customer data/information from interested parties

Affected data: Data provided for implementation of the contract, possibly additional data for processing based on your express consent.

Processing purpose: Contract implementation, including quotations, orders, sale and invoicing, quality assurance.

Categories of recipients:

  • Public bodies, if there are overriding legal provisions;
  • External service providers or other contractors, including for data processing and hosting, for mailing, transportation and logistics, service providers for printing and mailing of information and call centers;
  • Other external bodies, if the person in question has given his or her consent or if transmission is permissible due to an overriding interest, including credit reports for purchases on account, electronic mailing of information, for quality assurance purposes.

 
Third-country transfers: As part of contract implementation, other processors outside the European Union may be used, including email providers.

Duration of data storage: The duration of data storage follows the legally required retention period of typically 10 years.

Specific information regarding the processing of employee data

Affected data: Data provided for implementation of the contract, possibly additional data for processing based on your express consent.

Processing purpose: Contract implementation as part of the employment relationship.

Categories of recipients:

  • Public bodies, if there are overriding legal provisions, including tax authority, social security administration, workers compensation agency;
  • External service providers or other contractors, including for data processing and hosting, fee billing, travel expense accounting, insurance benefits and vehicle usage;
  • Other external bodies, if the person in question has given his or her consent or if transmission is permissible due to an overriding interest, including for order acquisition and insurance benefits.

 
Third-country transfers: As part of contract implementation, other processors outside the European Union may be used, including email providers.

Duration of data storage: The duration of data storage follows the legally required retention period of typically 10 years.

Specific information regarding the processing of supplier data

Affected data: Data provided for implementation of the contract, possibly additional data for processing based on your express consent.

Processing purpose: Contract implementation, including inquiries, purchasing, quality assurance.

Categories of recipients:

  • Public bodies, if there are overriding legal provisions, including tax authority, customs;
  • External service providers or other contractors, including for data processing and hosting, accounting, payment handling;
  • Other external bodies, if the person in question has given his or her consent or if transmission is permissible due to an overriding interest.

 
Third-country transfers: As part of contract implementation, other processors outside the European Union may be used, including email providers.

Duration of data storage: The duration of data storage follows the legally required retention period of typically 10 years.

Additional information and contacts

In addition, you can always lodge your demands for correction, deletion or the restriction of data processing, or exercise your right to object to data processing or exercise your right to data portability. You can contact us via email or regular post. You also have the right to contact the supervisory authorities for data protection to lodge a complaint.

This Data Privacy Policy is updated from time to time. (As at May 2018).